Member Training Day

We are delighted to open bookings for our very first training day for Member (MEPAA) grade members of EPAA.

EPAA are acutely aware of the fact that traditional business support roles are in a state of flux, as technological advancements and corporate restructuring changes the way that industry professionals work within the sector. We are keen to ensure our members have the knowledge and skillset necessary to excel in your roles and remain competitive and relevant in an ever-changing marketplace.

The content for this day has been put together for EA/PA professionals who typically have four or more years’ experience in the profession and are looking to move to work more strategically and at a senior level. Or perhaps you have recently made the move to the C-Suite and are looking to harness your skills to ensure greater effectiveness in the role?

Typically, at this level we can begin to see careers stagnate – if you do not have the right resources, tools and thinking to move to work successfully at Executive level. This day will help you with all this and more.

Our training days are open to all levels within our membership, should you feel the content is relevant to your role at this time.

Why Attend:

  • Futuristic thinking and viewpoints
  • Learn how you can add further value from a financial perspective
  • Understand the key steps to take, in order to move to the C-Suite/Executive level
  • Excel in problem solving – creatively and innovatively
  • Accelerate your people management skills
  • Developing the confidence to move from PA to EA

Included in the day:

  • Electronic certificate of attendance
  • 10 EPAA CPD credits awarded to members
  • All refreshments and lunch included


Victoria Darragh
Adam Fidler
Anel Martin


Click on a time slot to find out what is happening throughout the day.

09:15 – 09:30 | Welcomes – Victoria Darragh, Founder EPAA

09:30 – 10:30 | Pathway to the C-Suite – Anel Martin

I have had the privilege of working with and meeting some of the most successful C- Suite Assistants in the world and I would like to share what I learnt from them and the traits and skills that they displayed consistently.

What sets them apart? How do they achieve top tier results and remain calm under immense pressure? How do they consistently build and protect their personal brands and grow their influence?

Success leaves clues and by following the bread crumbs you can craft your career path directly to the C-Suite.

10:30 – 11:30 | BREAK

11:30 – 12:30 | Creativity and Problem Solving – Anel Martin

The World Economic Forum has created a list of 10 skills that we will all need by 2020 to remain viable in the modern workplace. Creativity and Complex Problem Solving make the top three on the list. Yet our education system greatly undervalued these skills particularly creativity.

This slot aims to provide you with practical strategies to unleash your creativity and to
take your problem-solving skills to the next level.

12:30 – 13:30 | LUNCH

13:30 – 15:00 | Finance for Non Finance Professionals – Victoria Darragh

Every level of EA/PA professional should have a basic understanding of finance and how this works and is measured within businesses and organisations across the United Kingdom.

However, with the new emerging role of the EA, moving into a more strategic sphere, you will need to have greater confidence at participating in financial decisions – from business cases, budget reviews, investor relations to project management budgets and beyond.

Understanding how finance really works and what it really means, will ensure EA/PA professionals can add greater value to your organisation from a financial perspective.

We aim to equip you with the right competency levels, easy to understand financial terminology, which will give you more than a basic understanding of this area of business. In turn this will help you have greater influence and engage more strategically with financial activities.

15:00 – 15:30 | BREAK

15:30 – 16:45 | Line Management for Executive Assistants – Adam Fidler

It’s not uncommon that today’s Senior Executive Assistants are expected to manage or co-ordinate the work of others. This can be a big step if you’ve never been a line manager before. But, as Adam has alluded to in his Black Box/Red Box analogy, the future EA will have to take on more responsibility  and this is often putting them in charge, officially, of other administrative staff.

As a former secretarial manager, Adam talks candidly about the role of line manager when you’re an EA and the difference between being a supervisor or co-ordinator, and an official line manager. It’s not an easy job, but with the ability to have critical conversations, using emotional intelligence and a change of view of your EA role, those who are tasked with line management can succeed in creating a high-performing and winning team.

Even if you aren’t a line manager, this session will give you some ideas on delegating, collaboration and giving feedback; essentials for the modern EA to influence and get things done. Adam will talk about:

  • Setting standards for the team and expectations.
  • Communicating team vision whilst fostering collaboration.
  • The official role of the Line Manager.
  • Critical conversations: essential but not always pleasant to carry out!
  • Giving feedback to subordinates by adapting your leadership style.
  • Appraisals and performance management. If you’re the Line Manager, this is your job!
  • You may have the skill, but do you have the will?

16:45 – 17:00 | Group Debate and Event close


If you would like to save the Eventbrite fee below, please contact the EPAA office directly and we shall raise a manual order for you. Email –


CPD Programme

EPAA members in attendance will earn the following credits towards their annual CPD record.

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