Fellow Training Day

EPAA is once again back for a fourth year with our annual Fellow Training Roadshow 2020 now 2021.  We are also delighted to be coming to five UK cities for a second year – Southampton, London, Leicester, Liverpool and Glasgow. 

Please note our roadshow has been rescheduled to 2021 due to Covid. 

Our Fellow level training days are put together with the more senior Business Support Professional in mind and take a detour away from the basics of the roles, to think more broadly and to increase value proposition. 

The theme put together for 2020 ‘Business Strategy and Planning’, has been led directly by employer feedback and where they would like to see more value add from the respective roles across the profession. 

Roles within organisations which include a sizeable amount of strategy, are viewed as some of the most desirable in organisations, because they provide access to the big picture, the vision and issues/challenges, which in turn determine the longevity and future of an organisation. 

Any business support professional, in today’s fast paced and unpredictable business environment, needs to be able to work with their executives in order to not just think strategically, but also assist in spotting opportunities for growth, potential threats to the business and defining current performance. 

At it’s core, business strategy planning is supporting the organisation to provide valuable strategies, for current and future growth. 

Any level of membership is entitled to attend one of the roadshow dates, should you feel this meets your and your employers development needs at this time. 


  • Low cost but high quality training with an industry leading expert and one of less than three millennial trainers worldwide – fresh thinking and an innovative outtake on the roles within the profession 
  • Confidence in supporting more broadly with strategy and planning 
  • From Secretarial to Managerial – grow into the new framework and requirements from UK employers 
  • Re-position your role specification 
  • Strengthen your strategy toolkit 
  • A blend of theory and practical work  
  • Network with industry peers 


  • The principles of strategic thinking and how this feeds into the overall planning of the organisation 
  • Draw on multiple disciplines to enhance your strategic thinking 
  • Learn how to evaluate your operational effectiveness
  • Enhance your understanding of competitiveness and what it means for business
  • Learn how to gather, analyse and organise data for long term strategic goals
  • Critical thinking and why this is a sought after skill among UK employers 
  • Develop creative action plans but learn how to feed into those already active in your organisation and/or within your current Executives remit. 


  • Electronic certificate of attendance
  • 10 EPAA CPD credits awarded to members on CPD programme
  • All drinks and lunch refreshments 
  • Choice of 1 of 4 books on Strategy and/or Business Planning – selection to be confirmed upon booking and given out on the roadshow date you are attending 
  • Undertake an online psychometric assessment -‘Concepts Data Analysis’


Each day will commence at 9.30am (registration from 9.00am) with a training day close of 16.30pm. A full hour for lunch and two further breaks are provided throughout the day. 

For venue information for the respective locations, please contact the EPAA team here

Victoria Wratten
Expert Millennial Trainer & Founder of EPAA

Victoria is a multi-award winning Executive Assistant and qualified trainer and coach. 

She is extremely passionate about the role of the EA and actively encourages it as a truly fantastic career choice, after experiencing an extraordinary career journey herself.

Victoria has worked across numerous sectors during her 20 year career, which includes FTSE, Third Sector and Financial Services. 

In 2008 Victoria was a Finalist in The Times PA of the Year and in October 2011. Victoria received ‘Outstanding Contribution to the PA Profession’ at the Mayfair PA Magazine awards.

Victoria has appeared as a judge on many prestigious awards for Assistants, most recently Wearethecity.com ‘Rising Star Awards’.

Victoria contributes to industry press on a regular basis and has appeared on the BBC Breakfast Show, BBC Radio 5 and in newspapers/magazines such as The Times, The Daily Mail, The Financial Times, London Business Matters, People Management Magazine (CIPD), former Office Secretary Magazine and Management Magazine to name but just a few.

In 2015 Victoria was placed into the City AM Newspapers ‘Women in the City Power List’ in the Top 30. She was the first Executive Assistant to be recognised in a list such as this.  Furthermore in 2017, she was also commended by Brummel Magazine, who placed her in the Top 30 of inspirational female influencers in the City of London. 

In 2016 Victoria opened EPAA, in order to provide a professional voice for EAs and PAs across the United Kingdom. With topical campaigns and fast energy, she has worked tirelessly since the age of 20 to protect the long term future of the UK profession. 

Victoria regularly presents, coaches and trains EAs and PAs at courses, events and conferences across the UK.  Previously she undertook speaking internationally including; Belgium, Dubai, Ireland, Russia, Singapore, Sweden, South Africa and the USA.  However, she has a clear focus for her home market of the UK currently. 


Payment plans are available for EPAA members only and for the post early bird rates. Please contact the EPAA Office for further details (payment plans must be completed by end April 2020 to attend). 

Please note we reserve the right to cancel and refuse admittance whereby full payment has not been received. Group rates are quoted as four places for the cost of three.


EPAA Member £225.00  Payment Plans available
Non Member £325.00  
Member Group Rate £675.00 Payment Plans available
Non Member Group Rate £975.00   


Please complete the short form below and preferences for invoicing. A member of the team will come back to you as soon as possible.

Earn 10 EPAA CPD credits for your attendance at this training day. 

  • 8

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