Fellow Training Day

EPAA are acutely aware of the fact that traditional business support roles are in a state of flux, as technological advancements and corporate restructuring changes the way that industry professionals work within the sector. We are keen to ensure that our members – and the wider community – have the knowledge and executive skillsets necessary to excel in your roles and remain competitive and relevant in an ever-changing marketplace.

UK EA/PA professionals working at an executive level, are often required to expand their role to support business growth, innovation and change at a more strategic level. The role must also ensure that it is providing an effective support service which runs in parallel with emerging new leaders and their ways of thinking and working, which differ vastly from what has been seen thus far.

Another sizeable challenge facing UK EA/PA professionals today, is the ability to be able to measure, evaluate and communicate the impact of our work from a more strategic viewpoint and how that adds further value to the top and bottom line. It is with this challenge in mind, that many EA professionals have not been able to elevate the role to a more senior level.

We believe it is not just down to employers, leaders and HR departments – there now must be a significant shift in terms of mind and skill set, for EPAA to help build a diverse and technologically proficient workforce that has the capacity to endure these large-scale changes for the UK EA/PA profession.

This training day provides guidance, support and practical resources for UK EA/PA professionals on how to elevate your role within your organisation, to one that has meaningful influence and impact on  meeting strategic business objectives.

Our Fellow Training Day is pitched with the emerging senior EA/PA professional in mind, although any grade of membership and experience is welcome to attend– especially if you or your employer feels this is relevant to your professional development plan at this time.

Why attend?

  • Move your mind set from mechanical secretarial support to an effective executive support service fit for the future of business
  • Review economic, demographic and statistical forecasts for the next decade and discover how other CEOs are adjusting their businesses and thinking for the future
  • Reflect, re-invent and experience work with new perspectives and thinking
  • Increase your ability to respond effectively to change
  • Connect with peers and share best practice

Included in the day

  • Electronic Certificate of Attendance
  • 10 EPAA CPD credits awarded to members on CPD programme
  • The Leadership Workbook – a practical guide to self-development for emerging leaders
  • All refreshments and lunch
  • Training by four industry experts, who are not only certified speakers, but were also career EAs.

Places are extremely limited on each date, so we do advise booking in advance!


Victoria Darragh
Founder of EPAA.
Adam Fidler
Principal of Adam Fidler Academy.
Anel Martin
Shelagh Donnelly


Simply click on a time slot to find out more info…

09:00 – 09:30 | Registration & Networking

09:30 – 09:45 | Welcomes & Training Day Open – Victoria Darragh, Founder of EPAA

09:45 – 10:45 | Changing your Executive support service to harness a new type of leader; the Millennial CEO – Victoria Darragh

If there is one thing we can be certain of in the coming decades, there will be one type of leader calling the shots within organisations and that is the millennial CEO.

As a millennial leader myself, it has become clear that the current traditional support being offered by many EA/PA professionals throughout the country will not align with what is needed in the not too distant future.

It’s a change of skill and mind-set and will be a very exciting transition for many professionals – we will lay out the parameters of what this looks like and how to transition into this style of support, utilising skills you already have, along with what you will need for the future.

This interactive session will also walk through behaviours and characteristics of these leaders, as well as undertaking an analysis of economics, forecasts and future trends for organisations.

We will share highlights of millennial CEOs already in situ and how they are currently working with their Executive Assistants.

It’s time to get ready for our next generation of leaders!

10:45 – 11:15 | Break

11:15 – 12:30 | Top Skills for 2020; Are Assistants ready? – Anel Martin

The World Economic Forum in conjunction with HR and Strategy leaders globally, has compiled a list of the Top 10 Skills for 2020. Is this list good news or bad news for today’s assistant and how do we get ourselves ready for the future?

In this session we will review each skill, how it applies (and potentially elevates the role to the next level) and how it can be enhanced/acquired. Being focused on the skills that business leaders will be recruiting (and retaining) employees for, will make our careers more future proof and the profession, as a whole more relevant.

If we are to compete in the same space as AI we must do what machines can’t and that is the “human work”.

12:30 – 13:30 | Lunch

13:30 – 14:45 | Adapting with Confidence in An Era of Career Disruption – Shelagh Donnelly

“It is not the strongest species that survives, nor the most intelligent, but the ones most responsive to change.” Charles Darwin was a 19th century botanist, but his observations might well be applied to 21st century EAs and PAs facing digital and other career disruptions.

Many will find the notion of elevating their performance and strategic capabilities in the era of this Fourth Industrial Revolution (IR4.0) daunting. Shelagh helps put current disruptions in context and offers insights on how to replace Imposter Syndrome with well-earned confidence.

In this interactive session, she’ll offer pragmatic insights on how to not only survive but thrive in this climate of change. We’ll focus on the following;

  • Viewing artificial intelligence (AI) and other technological changes from a management perspective
  • Maintaining a proactive rather than reactive focus
  • Business communications – if you want to work at an executive level, you’ll want to communicate like an executive
  • Cultivating adaptability, resilience and confidence

14:45 – 13:15 | Break

15:15 – 16:30 | Discovering Your Authentic Leadership – Adam Fidler

Over the last few years, people have developed a deep distrust of leaders and it’s increasingly evident that if organisations are to attract and retain the best type of talent, they need a new kind of business leader. In the morning session, Victoria will have spoken about Millennial CEO and how you; as the Assistant, should work with these leaders, but in this session, Adam turns the table back on you – and asks: What is authentic leadership? And, how can the modern Executive Assistant be more authentic and leaderful in their style? The session also covers:

  • How the EA role support the transition of leaders in the modern age.
  • How to develop your own leadership.
  • Situational leadership – getting the balance right.
  • Staying grounded in the world of work.
  • Empowering yourself to lead – empowering others to lead.
  • Sustaining superior results for high-impact and high-performance.
  • The Transformational Executive Assistant.

16:30 – 17:00 | Speaker Group Panel Session

After a thought provoking and challenging day, this is your opportunity to participate in this Q & A session directly with the four trainers.

17:00 – 17:10 | Training day close and prize draw

At each training day we will be giving away a few learning and development style prizes and raising funds for our charity partner MIND.

  • 1 x year membership to EPAA
  • Half day coaching session with Victoria Darragh


To book your place please complete the form below and a member of the EPAA team will get back to shortly. 

Payment plans are available for EPAA members only. Please contact the EPAA Office (generalenquiries@epaa.org.uk) for further details (payment plans must be completed by end of March 2019). 

Please note we reserve the right to cancel and refuse admittance whereby full payment has not been received. Group rates are quoted as four places for the cost of three.

CPD Programme

EPAA members in attendance will earn the following credits towards their annual CPD record.

  • 8

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