This intensive one-day high level training programme has been developed for EAs, PAs and Management Assistants, in order to help build core effective management skills, to successfully operate in today’s ever changing business world.

Executive and business support professionals are consistently required to operate effectively and confidently at a senior management level, while having significant input into the day to day operations of businesses and organisations across the UK.

We cover a multitude of areas and you can expect practical exercises, theory and group discussion. This programme will ensure executive and business Support Professionals are equipped and in the know, on how to excel in these areas of the role – strategically, successfully and more importantly with confidence.


Online Version:



Face to Face – in person (Covid restrictions permitting) 




Upon your completed booking you will be sent a psychometric assessment. Once you have completed the assessment, your course tutor will then book in a 30-minute coaching slot to talk through the results and as part of our preparation for the course ahead.


Our support doesn’t stop when you leave the course! All delegates will be offered a further 30-minute coaching slot, as part of your development. This is optional but we strongly suggest delegates do. This is suggested to take place within three months of course completion.

This course is suitable for experienced Business Support Professionals, who wish to further extend their knowledge on the management facets of the role. It also serves as a great grounding for EAs and PAs who are looking to work and/or move to senior level positions.

Costs include all course materials, books, refreshments and lunch. All attendees will receive a certificate of attendance, as well as EPAA CPD credits, for those members who participate in the CPD scheme.

If you would like to enquire about group bookings, please contact Leonnie Braker on – discounts will apply.

  • management vs leadership
  • direction vs management
  • essential project management skills
  • advanced communication and emotional intelligence skills
  • defining authority levels and boundaries – key stakeholders
  • conceptual critical thinking
  • develop and harnessing your strategic thinking

By the end of this programme you will be able to:

  • use key business management techniques to improve performance for the business relationship between you, your executive and wider organisation
  • develop your leadership style as an Executive Assistant
  • enhance your ability to develop strategic thinking and use appropriately
  • integrate tools and develop strategies which enable you to apply critical thinking to everyday business matters
  • develop a strong professional identity as an integrated member of the management team



Online - Members


Online - Non-Members


Offline - Members


Offline - Non-Members







Book Your Spot

Use the below form or external URL to book your place.

Need us to raise an invoice or want to enquire about a payment plan instead?
Course Booking Enquiry
What option are you booking? *
Are you a member of EPAA? *

2022 Membership Brochure

Thinking about joining EPAA? Download our 2022 Membership Brochure below.

By continuing to use the site, you agree to the use of cookies. more info

The cookie settings on EPAA.ORG.UK are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.