EPAA is excited to come back for a second time (face to face) with our ‘Back to Basics conference’. This event has a clear focus on the basic core skills and behaviours required to successfully perform in executive and business support roles.
Whether you come from an experienced background or have recently joined the profession, this conference will offer something for everyone!
For the more experienced, it never serves to become complacent in any aspect of the role and events such as these can be utilised as a reminder and/or a refresher. For the recently new members of the profession, it provides a strong foundation block of which you can build a highly successful career.
Whilst anyone in any profession is prone to making mistakes, getting the basics wrong in this profession can indeed be very costly for UK business. The ‘basics’ are not just about technical skills and the ability to command Microsoft Office, indeed equally important is the ability to understand professional standards and behaviours, in order to provide an all encompassing business support service.
This conference has been put together and led as a result of direct feedback from employers and executives from across the UK.
Who can attend?
This event is aimed at those who work within executive and business support, or those looking to start a career in this profession. This event is open to both our EPAA members and to the public
EPAA Members, as part of your membership benefits can take advantage of spreading the cost of the event over 3 or 4 monthly payments.
Please note the first payment must be made within seven days of booking date, to ensure a valid conference ticket. The last date for setting up a payment plan is 1st December 2021.
Please contact Val Kingston on Generalenquiries@epaa.org.uk to find out more information.
EPAA Conference Delegates Terms and Conditions
TICKETS ARE NON-REFUNDABLE
1.1 The conference (or other event) is organised and managed by Executive & Personal Assistants Association Limited, a company registered in England and Wales with registration number 09334315 and registered office at Raven House, 29 Linkfield Lane, Redhill, Surrey RH1 1SS.
1.2 References to “us” means the Executive & Personal Assistants Association Limited and references to “we” “us” and “our” shall be construed accordingly. Reference to “you” means the entity completing a booking request and references to “your” shall be construed accordingly.
2.1 All applications to register for the conference are subject to availability and you making full payment.
2.2 Confirmation is immediate upon payment being received. Rejection, if applicable, of your booking will be sent to you by email within five (5) working days of our receipt of your booking request.
3.1 Our prices for attending the conference are set out on the relevant registration booking form or the relevant purchase order form or can otherwise be obtained from us upon request or from our website. Prices may be subject to change from time to time.
3.2 If you apply to register for the conference less than two (2) weeks before the date of the conference we will only accept payment by a credit card, unless we expressly agree otherwise in writing. If for any reason we have not received payment in full by the date of the conference you (or the attending delegate) will be asked as a condition of being allowed to attend the conference to provide payment by credit card on the day of the conference. We reserve the right to cancel your booking at any time if payment is not made.
4.1 We reserve the right and shall be entitled to make changes to the conference at any time without liability to you, including without limitation in respect of the advertised content, timings on the day, date, format, venue and/or location of the conference or the advertised speakers. We will keep you informed of any such changes from time to time.
4.2 We reserve the right and shall be entitled, in our sole discretion, to cancel or postpone the date of the conference. We shall give written notice to you of our decision to cancel or postpone the conference. In the case of our:
4.2.1 postponement of the conference, we will offer you the choice of either:
(i) a credit for a future conference run by us of your choice (up to the value of sum paid by you in respect of the conference); or
(ii) the opportunity to attend the conference on the new date as varied.
4.2.2 cancellation of the conference, we will offer you a credit for a future conference run by us of your choice (up to the value of sum paid by you in respect of the conference).
5.1 All rights in all presentations, documentation and materials published or otherwise made available as part of the conference (including but not limited to any documentation packs or audio or audio-visual recording of the conference) (“Content”) are owned by us or are included with the permission of the owner of the rights. No (i) photography, filming or recording; or (ii) republication, broadcast or other dissemination of the Content is permitted. You shall not distribute, reproduce, modify, store, transfer or in any other way use any of the Content (save that use by the relevant delegate for internal business purposes shall be permitted), and in particular (but without limitation) you shall not (and shall procure that each of your delegates shall not):
5.1.1 upload any Content into any shared system;
5.1.2 include any Content in a database;
5.1.3 include any Content in a website or on any intranet;
5.1.4 transmit, re-circulate or otherwise make available any Content to anyone else;
5.1.5 make any commercial use of the Content whatsoever; or
5.1.6 use Content in any way that might infringe third party rights or that may bring us or any of our affiliates into disrepute.
5.2 The Content does not necessarily reflect our views or opinions.
6.1 Subject to Clause 6.4, our aggregate liability to you, however caused, in respect of all claims (or series of claims) arising out of or in connection with these Terms & Conditions or otherwise in connection with any booking (or requested booking) made by you or otherwise in relation to the conference, shall be limited to the price paid by you in respect of your booking to attend the conference.
6.2 Notwithstanding any other provision in these Terms & Conditions, but subject to Clause 6.4, we shall not be liable, in each case however caused for any:
6.2.1 direct or indirect loss of or damage to:
(g) anticipated savings or interest;
(j) use; or
6.2.2 costs of wasted management or staff time; or
6.2.3 travel, accommodation or other costs and expenses; or
6.2.4 indirect, special or consequential damages, loss, costs, claims or expenses of any kind.
6.3 You agree to indemnify us, our staff and our affiliates and to hold us harmless to the fullest extent permitted by law, against all loss, costs, claims or expenses of any kind arising from any act or omission by you (including your delegates) during or otherwise in relation to a conference.
6.4 Nothing in this these Terms and Conditions shall limit or exclude either party’s liability for:
6.4.1 death or personal injury caused by that party’s negligence, to the extent prohibited by law;
6.4.2 fraud or fraudulent misrepresentation; or
6.4.3 any other liability which cannot be limited or excluded by applicable law.
6.5 We shall not be in breach of these Terms & Conditions for any change to the conference under clause 4.1 or any postponement and/or cancellation of the conference under clause 4.2 of these Terms & Conditions and you acknowledge that the rights in respect of postponement and/or cancellation of the conference under clause 4.2 are your sole rights and you waive all other rights and remedies in respect of any postponement and/cancellation of the conference. For the avoidance of doubt, we shall not be liable to you or any third party for any travel, accommodation or other costs and expenses incurred in connection with any change to the conference under clause 4.1 or any postponement and/or cancellation of the conference under clause 4.2 of these Terms & Conditions.
6.6 The parties agree that each of the sub-clauses in clause 6.2 and each of the sub-paragraphs 6.2.1(a) to 6.2.1(j) in sub-clause 6.2.1 constitute separate terms and the introductory wording of clause 6.2 shall be applied to each of them separately. If there is any claim or finding that any such individual sub-clause or sub-paragraph is unenforceable for any reason, such unenforceability shall not affect any other provision within clause 6.2 or otherwise.
6.7 The term “however caused” when used or referred to in this clause 6 shall cover all causes and actions giving rise to our liability arising out of or in connection with these Terms & Conditions or the conference: (i) whether arising by reason of any misrepresentation (whether made prior to and/or in these Terms & Conditions), negligence, other tort, breach of statutory duty, repudiation, renunciation or other breach of contract, restitution or otherwise; (ii) whether caused by any total or partial failure or delay of the conference; and (iii) whether deliberate (but not in bad faith) or otherwise, however fundamental the result.
7.1 You warrant that you shall:
7.1.1 comply with all applicable laws, statutes and regulations relating to anti-bribery and anti-corruption including but not limited to the Bribery Act 2010;
7.1.2 comply with such of our anti-bribery and anti-corruption policies as are notified to you from time to time; and
7.1.3 promptly report to us any request or demand for any undue influence or other advantage of any kind received by or on behalf of you in connection with the performance of these Terms and Conditions.
7.2 Breach of this clause 7 shall be deemed a material breach of these Terms and Conditions.
8.1 We shall not be liable for any hindrance, failure or delay in performing any of our obligations arising out of or in connection with these Terms & Conditions as a result of an event or series of connected events beyond our reasonable control (including, without limitation, acts of God, extreme weather conditions, power failure, floods, lightning, storm, fire, explosion, war, riot, civil commotion, military operations, acts or threats of terrorism, malicious damage, strike action, lock-outs or other industrial action (whether involving our workforce or the workforce of any other party), default of suppliers or sub-contractors, compliance with any law or governmental order, rule regulation or direction, accident, failure or breakdown of plant, machinery, systems or vehicles, or a pandemic, epidemic, civil emergency or other widespread illness) (“Force Majeure Event”).
8.2 In the event of a Force Majeure Event, we shall be entitled, without liability, at our sole discretion to vary, perform, suspend performance of, postpone, cancel the conference and/or the contract between us and/or terminate the contract between us subject to these Terms & Conditions on giving written notice to you.
Member Early Bird Ticket (until 30th June 2021)
Non Member Early Bird Ticket (until 30th June 2021)
Group Member Early Bird Ticket (4 for the price of 3)
Group Non Member Early Bird Ticket (4 for the price of 3)
Networking and refreshments available.
This session will cover how you can use speaking to boost your confidence and visibility, reach more of your ideal career goals and stop standing in your own way!
This is a highly topical area for many Executive and Business Support Professionals!
This session will include:
It’s time to SHOW UP, WISE UP & RISE UP with The Queen Bee.
Former serial self-saboteur, having grown up on the council estates of Preston, Dani has survived the adversity of domestic violence, homelessness and single parenthood to become a leading voice in empowerment and have quickly become one of the most exciting motivational speakers to hit the UK stage in a long time!
Drawing on over 20 years’ experience in business, from presenting & eventing to leadership & management training, Dani uses her knowledge of both traditional employment in the corporate sector and self-employment in the entertainment industry to deliver memorable, inspirational and thought-provoking talks in her own unique and distinctive style bringing truth, humour and a shit ton of practical advice.
And it is not just her own speaking that Dani specialises in. Through her world class courses, masterminds and VIP experiences Dani helps people all over the world from novices to celebrities, and enthusiastic amateurs to seven-figure earners create incredible talks that help them stand powerfully on stage, reaching more of their ideal audiences and making more money (And who doesn’t want that?!)
Fearless leader of the I Am The Queen Bee Movement and creator of the Fly Anyway Foundation, Dani helps people the world over Show Up Wise Up and Rise and is a reminder to anyone who enters her orbit that they too, regardless of their journey can #FLYANYWAY!
Shirwyn Weber is an award winning, high performing Executive Assistant with over 15 years of experience. As a member of Platinum Assistants Network of South Africa, International Management Assistants and part of a working group for the World Administrators Summit, he is an advocate for the profession and well-respected contributor to industry focused events and publications.
Shirwyn brings along a fresh perspective on the journey of Assistant to becoming a Strategic Business Partner, having worked his way up through the profession.
Shirwyn often speaks at various events on this journey, the struggle of being a male in a female dominated industry and love sharing knowledge with others. Some of these events include Practically Perfect PA Summits & Course design, Discovery PA Centre of Excellence & Momentum Pty (Ltd)
Anel is a former award winning C-Level Assistant and a qualified Results Based Coach. She is a solopreneur who is passionate about helping others achieve their goals, manage their time and increase their confidence. She has 15 years’ experience in the corporate world has been working in the training sphere since 2009 and became a full-time facilitator and small business owner five years ago, as demand for her programmes and services grew.
She has worked with several premium companies across the globe for in-house training interventions and performance coaching namely SAP North America, HSBC, Stanlib, Exxaro, MTN, Sanlam, Oppenheimer Group, Telkom South Africa, Discovery as well as various forums and training companies around the world.
She has worked with audiences as large as 2000 from 24 different countries and this has given her a global view on her subject matter. She has participated in events hosted in Uganda, Botswana, Ghana, Kenya, Zanzibar, Malaysia, Singapore, New Zealand, France, England, Scotland and the United States. Her travels have exposed her to delegates and clients from all over the world, different accents, backgrounds, cultures and industries.
She has a special passion for female empowerment, executive assistants technical training and small business development with regards to digital skills and marketing.
Victoria is a former Multi Award Winning Executive Assistant from the United Kingdom.
She is extremely passionate about the role of the Assistant and actively encourages it as a truly fantastic career choice, after experiencing an extraordinary career journey herself.
Victoria spent the first five years of her career, from the age of sixteen, working her way up the secretarial career ladder.
She commenced her work as an Office Junior for a car leasing firm, before moving to a Junior Personal Assistant role at her next company. She then became a Secretary, until receiving her first Executive Assistant position at the age of 21, this was for Susan Scott-Parker OBE, CEO of the Business Disability Forum.
Susan and Victoria spent nearly five years working together and developed on extraordinary Boss/Assistant partnership, of which Victoria continued to build on for years afterwards. Victoria credits Susan’s exceptional leadership as a CEO and her manager for what was to follow.
Victoria then went onto to join one of the world’s leading specialist recruitment firms as an Executive Assistant and shortly after joining, went on to set up an award winning Internal PA Network in November 2009.
The network was set up for the PAs across the business and provided a platform for best practice, advice and guidance, whilst also giving the Assistants a voice in the wider business. Victoria has worked with companies, of all sizes on creating, managing and the overall benefits of an internal assistant network.
In addition to her role as an Assistant, Victoria also became involved with the wider EA/PA industry over a decade ago. She has organised numerous events and networking opportunities for EAs and PAs across the country and internationally including; breakfast seminars, training days, conferences and networking evenings.
She is former London and South East Chairman for EUMA (European Management Assistants) and then later on Deputy National Chairman for UK.
In October 2011 Victoria received an award ‘Outstanding Contribution to the PA Profession’ at the Mayfair PA Magazine awards. Victoria was nominated by not only both of her Directors, but also by her colleagues from across the business and also from clients, who she had worked with, to create their own internal networks and trained over the years. Victoria was also a finalist in the Hays/Times PA of the Year 2008.
Victoria has appeared as a judge on many prestigious awards for Assistants, most recently Wearethecity.com ‘Rising Star Awards’.
Victoria contributes to industry press on a regular basis and has appeared on the BBC Breakfast Show, BBC Radio 5 and in newspapers/magazines such as The Times, The Daily Mail, London Business Matters, People Management Magazine (CIPD), former Office Secretary Magazine and Management Magazine to name but just a few.
In 2015 Victoria was placed into the City AM Newspapers ‘Women in the City Power List’ and was in the Top 30. She was the first Executive Assistant to be recognised in a list such as this!
In 2017, Victoria was announced as the Brummell Magazine Top 30 Inspirational/Influencer women of the city of London for her work for the profession.
Victoria regularly presents and trains Assistants at events and conferences across the UK and used to speak internationally including; Belgium, Dubai, Ireland, Russia, Singapore, Sweden, South Africa and the USA.
Her work is now solely dedicated to the UK profession.
Victoria is a personal supporter of the NSPCC and in particular the ‘Underwear Rule – Pants Campaign’ – more information on the campaign can be found here https://www.nspcc.org.uk/preventing-abuse/keeping-children-safe/underwear-rule/
Use the below form or external URL to book your place.
The cookie settings on EPAA.ORG.UK are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.