EPAA Training Course – EA as a Manager


This intensive one-day high level training programme has been developed for EAs, PAs and Management Assistants, in order to help build core effective management skills, to successfully operate in today’s ever changing business world.

EAs and PAs are consistently required to operate effectively and confidently at a senior management level, while having significant input into the day to day operations of businesses and organisations across the UK.

We cover a multitude of areas and you can expect practical exercises, theory and group discussion. This programme will ensure Business Support Professionals are equipped and in the know, on how to excel in these areas of the role – strategically, successfully and more importantly with confidence.


  • management vs leadership
  • direction vs management
  • essential project management skills
  • advanced communication and emotional intelligence skills
  • defining authority levels and boundaries – key stakeholders
  • conceptual critical thinking
  • develop and harnessing your strategic thinking


By the end of this programme you will be able to:

  • use key business management techniques to improve performance for the business relationship between you, your executive and wider organisation
  • develop your leadership style as an Executive Assistant
  • enhance your ability to develop strategic thinking and use appropriately
  • integrate tools and develop strategies which enable you to apply critical thinking to everyday business matters
  • develop a strong professional identity as an integrated member of the management team


This course is suitable for experienced Business Support Professionals, who wish to further extend their knowledge on the management facets of the role. It also serves as a great grounding for EAs and PAs who are looking to work and/or move to senior level positions.

Costs include all course materials, books, refreshments and lunch. All attendees will receive a certificate of attendance, as well as EPAA CPD credits, for those members who participate in the CPD scheme.


If you would like to enquire about group bookings, please contact Leonnie Braker on generalenquiries@epaa.org.uk – discounts will apply


Upon your completed booking you will be sent a psychometric assessment. Once you have completed the assessment, your course tutor will then book in a 30-minute coaching slot to talk through the results and as part of our preparation for the course ahead.


Our support doesn’t stop when you leave the course! All delegates will be offered a further 30-minute coaching slot, as part of your development. This is optional but we strongly suggest delegates do. This is suggested to take place within three months of course completion.


Your course will be led by Victoria Wratten, Founder of EPAA

Please find her biography here  Click here…


  • EPAA Member Price: £299.00
  • Non Member Price: £399.00

Please note payment plans are available for members of EPAA only.  Please complete the form below to confirm your place. 


EPAA members who attend this course, and are part of our CPD programme will earn 10 credits towards your annual record.

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