EPAA’s Innovation Forum is made up of a group of committed members, from across the UK, who volunteer their time to work on important, relevant and innovative projects/research for the Association. Our innovation work is to ensure the long term success and competitiveness of the roles, across the United Kingdom.
The Forum is not part of the formal structure of the organisation, but is also represented by EPAA General Advisory Board Members and the Founder of EPAA. Their work as a Forum feeds directly into our overall missions and aims as an association, and the profession as a whole.
The EIF is currently working on one of the most significant advances and changes to come to the profession in decades – Artificial Intelligence and Automation. This will involve an extensive amount of work throughout 2018 and future years.
EPAA Members can keep up to date with the Forum’s work throughout 2018 via social media, member newsletters and announcements/events.
Charlotte set up her award-winning VA business after leaving a long blue chip corporate career following the birth of her son in 2012. She then went on to launch her online business management and strategy consultancy in early 2015. She passionately supports businesses and splits her time between working with female entrepreneurs on effective online business strategy, coaching new and existing business owners and spearheading a new and collaborative movement with
Charlotte launched VIP VA in January 2016 keen to support, nurture and champion the VA industry, and to create a safe space for high performing VA businesses to collaborate, knowledge share and continue their professional development. She supports aspiring and existing VAs as their coach, mentor and chief-cheerleader for their goals and ambitions. Founder and CEO of VIP VA, Charlotte is currently on a mission to improve industry standards and engage with VAs and business owners alike around the true value of the VA and worth that they bring. She is currently leading the #timetoeleVAte campaign to redefine the VA profession, change perceptions and improve how the industry is seen both by those inside and outside. Charlotte has also been quoted around the subject of women in self-employment on a number of occasions and was one of the key case studies for Dame Julie Deane’s Self-Employment Review early last year. Outside of work Charlotte is wife to fellow entrepreneur Andrew, and mum to Alex, 4 and Evie, 2 who keep her busy and out of trouble!
Dalya is an award-winning Executive Assistant with a wealth of experience within the EA/PA industry. She has been Executive Assistant to a high profile/high net worth Entrepreneur since 2010 and has a wide range of skills including extensive diary management, corporate travel management, event planning, social media management and property/asset management.
Dalya holds a Certificate in First Line Management and a Diploma in Personal Assistance. In 2013, she won 1st runner up in the Executive PA Magazine PA of the Year Awards and in 2014 won the Pitman Training Super Achievers PA of the Year Award.
This has allowed Dalya to be invited as a guest speaker for many networking events throughout the UK and Internationally.
Outside of work, Dalya is a mum, wife, owner of 2 geese and 1 large dog. In 2014, Dalya raised over £9500 for charity by running 2 half marathons and successfully climbing Mount Kilimanjaro.
After completing her undergraduate degree in Classics and Welsh language as a mature student, Nilmini began her career working in the Parliamentary office of a Welsh MP. After taking on that challenge she moved into financial services and has worked for over a decade supporting fund founders and C-suite executives with a speciality in financial services compliance. She has also worked supporting executives in other sectors including cosmetics. She currently works at an international bank in London and is immensely enjoying the exposure to the business that the role brings.
Nilmini has always believed that skilled support staff add huge monetary and social value to an organisation and has recently completed the Winmark Business Executive Academy to enhance her business knowledge and skills. After watching the evolution of the workplace and the role of PA/EA since 2000 when she graduated she is committed to the development of a strong pipeline of future talent and the security of those already in the workplace.
Janice Parker joined leading digital money transfer service WorldRemit in September 2017 as Executive Assistant to the CEO, having previously supported senior executives at Executive Search firm Odgers Berndtson as well as American IT organisations DST Business Process Solutions in London and McAfee (Intel Security) in Melbourne.
Originally from Melbourne in Australia, Janice relocated to London in mid-2014. Her passion to network with like-minded assistants led to her joining IMA UK (formerly known as EUMA) as a member then subsequently became part of the Committee from September 2015 – 2016 as the Website and Social Media Coordinator as well as assisting the National Public Relations Officer.
Being an Executive Assistant is a career choice that Janice is very passionate about and aims to be an ambassador for the administrative profession; in November 2016 she won the SecsintheCity Social Networking PA of the Year award. Janice has publicly spoken at several EA/PA events in the UK such as being a panelist at the London office* show as well as featuring in industry publications; Eventopedia’s Proud PA blog, Exceptional EA Real Careers & Digital Disruption blogs, The Assistant Room PA Diaries, and was part of the 2015 Avery & Executive Secretary video series to support the #PAPromises campaign.
As part of her continuing professional development, she completed the Graduate Certificate of Business Management (Executive Administration) in May 2015, the first stage of the Masters of Business Management via correspondence with Swinburne University of Technology in Australia.
Keith is a Fellow of EPAA and an Executive Legal PA, having worked in the legal sector since 2001. Starting off as an office junior but quickly progressing to secretary and assistant to a succession of principals and partners in a number of law firms, he now supports a complement of real estate lawyers at Lewis Silkin, a City law firm renowned for its work in the employment, creative and tech sectors. Keith’s recent experience includes working in London and Dublin, both tech hubs of the future.
Una Kiernan has been a Personal Assistant and an Executive Assistant throughout her many years in the industry, which she joined from leaving college.
She has been a Personal Assistant in a local Estate Agency group, to an EA to 2 Partners within a large construction/consultancy Firm and is now supporting the CFO and MD in CDC Group plc, the Government-owned DFI investing to transform lives, supporting the building of businesses throughout Africa and South Asia.
Una has a wide variety of skills in her arsenal, including complicated and extensive diary management, complex travel and event planning, having gained a Diploma in Event Management during her time at Arup. At CDC Group she also facilitates and (hopes!) helps to motivate the 30+ team of EAs and PAs, including those based in India and South Africa, and was instrumental in helping create a Competency Framework specifically for the PA Team two years ago.
Outside of work she enjoys eating out, the theatre as well as cinema and travelling.
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